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CONTENTS 2

Part One Management Engineering and Economics 2

Lesson One Management Concept and its Functions 2

Lesson Two The Basic Structure of Organization 1 3

Lesson Three Managerial Economics 27

Lesson Four Strategic Planning 39

Lesson Five Production and Operations Management 54

Lesson Six Total Quality Control 70

Lesson Seven The Human Resources Management 84

Lesson Eight Motivation 98

Lesson Nine Contemporary Management Perspective 113

Lesson Ten Basic Concepts in Engineering Economy 127

Lesson Eleven A Labour Dispute 140

Lesson Twelve Statistics in Management 152

Lesson Thirteen The Context of Business Forecasting 169

Lesson Fourteen The Cost Accounting System 184

Lssson Fifteen Contract Law 197

Part Two Industrial Systems Engineering 208

Lesson Sixteen Introduction to System Engineering 208

Lesson Seventeen Operations Research——An Introduction 220

Lesson Eighteen Linear Programming 234

Lesson Nineteen Nonlinear Programming 245

Lesson Twenty Integer Programming 253

Lesson Twenty One Dynamic Programming 261

Lesson Twenty Two Graph Theory 272

Lesson Twenty Three PERT/Time 284

Lesson Twenty Four Inventory Control Models 301

Lesson Twenty Five Theory of Queues 314

Lesson Twenty Six Discrete Systems Simulation 329

Lesson Twenty Seven Markov Analysis 341

Lesson Twenty Eight Decision Analysis 353

Lesson Twenty Nine Decision Theory 362

Lesson Thirty Operations Research——Present and Future 376

Part Three Computer Application in Management 390

Lesson Thirty One IBM Enterprise System/9000 390

Lesson Thirty Two The Microprocessors 401

Lesson Thirty Three Electronic Data Processing——EDP 411

Lesson Thirty Four Management Information Systems——MIS 419

Lesson Thirty Five Decision Support Systems——DSS 427

Lesson Thirty Six Office Automation——OA 436

Lesson Thirty Seven Data Base Development 447

Lesson Thirty Eight MRPⅡin Service Industry 459

Lesson Thirty Nine Factories and Data Communication of the 90s 469

Lesson Fourty The Maturing of AI and the Evolution of Intelligent Technology 481

Lesson Fourty One Introduction to Expert System 492

Lesson Fourty Two Computer Integrated Manufacturing Systems——CIMS 503

Lesson Fourty Three Structured Query Language——SQL 518

Lesson Fourty Four Computer Virus and Complexity of Computer Systems 528

Lesson Fourty Five The Local Area Network in the Future． 540

COMPREHENSIVE EXERCISES 550

参考文献 570