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Unit 1 Travelling by Air 1

Conversation A Making a Flight Reservation 1

Conversation B Confirming the Flight 2

Conversation C At the Check-in Counter 3

Conversation D On the Connecting Plane 4

Unit 2 At the Airport 11

Conversation A Going through Customs 11

Conversation B Meeting a Foreign Businessman 12

Conversation C On the Way to the Hotel 13

Unit 3 At the Hotel 21

Conversation A Checking in at the Hotel 21

Conversation B In the Room 22

Conversation C Checking out 23

Unit 4 Welcome and Farewell Party 30

Conversation A Inviting a Visitor to a Party 30

Conversation B At a Welcome Party 30

Conversation C At a Farewell Reception 31

Unit 5 Making Telephone Calls 39

Conversation A Leaving a Message on the Phone 39

Conversation B Calling People on the Phone 40

Conversation C Placing an Order on the Phone 40

Conversation D Making a Collect Phone Call 41

Unit 6 Seeing a Doctor 47

Conversation A Falling Ill 47

Conversation B At the Hospital 48

Conversation C Visiting the Patient 49

Unit 7 Appointments and Arrangements 56

Conversation A Setting the Time 56

Conversation B Changing Appointment 57

Conversation C Arranging Visits 58

Unit 8 Traffic 64

Conversation A At the Inquiry Office 64

Conversation B By Taxi 65

Conversation C By Bus 65

Conversation D City Traffic 66

Unit 9 At the Restaurant 72

Conversation A Invitation 72

Conversation B At the Dinner Table 73

Conversation C A Farewell Dinner 74

Unit 10 Visits and Sightseeing 81

Conversation A Visiting a Factory 81

Conversation B The Great Wall 82

Conversation C The Palace Museum 84

Unit 11 Recreational Activities 91

Conversation A At the Theatre 91

Conversation B At a Ballroom Dance 92

Conversation C At the Recreational Centre 94

Unit 12 Shopping 101

Conversation A At the Bank 101

Conversation B In the Friendship Store 102

Conversation C On the Ancient Culture Street 102

Unit 13 Companies and Products 108

Conversation A Line of Business 108

Conversation B A Visit to a Sample Room 110

Unit 14 Enquiries and Offers 118

Conversation A Enquiries(1) 118

Conversation B Enquiries(2) 119

Conversation C Making Offers 121

Unit 15 Price Bargaining 128

Conversation A Price Bargaining 128

Conversation B Market and Price 131

Conversation C All the Cards on the Table 133

Unit 16 Conclusion of Business 140

Conversation A Before Signing a Contract 140

Conversation B One More Look before You Sign 142

Conversation C Negotiating a Long-term Agreement 144

Unit 17 Terms of Payment 151

Conversation A Payment by L/C 151

Conversation B Payment by D/P at Sight 153

Conversation C Payment by Instalment 155

Unit 18 Packing and Labelling 163

Conversation A Packing 163

Conversation B Packing for Fragile Goods 165

Conversation C On Labelling 166

Unit 19 Delivery and Shipment 175

Conversation A Date of Delivery 175

Conversation B On Shipment 177

Unit 20 Insurance 185

Conversation A Illustrations of Insurance Clauses 185

Conversation B On Insurance 187

Unit 21 Claims and Settlement 196

Conversation A Refusing a Claim for Improper Packing 196

Conversation B Settlement of a Claim 198

Unit 22 Investment and Technology Transfer 207

Conversation A On Joint Ventures 207

Conversation B Technology Transfer 210

Unit 23 Agency and Exclusive Sales 220

Conversation A On Agency Agreement 220

Conversation B On Exclusive Sales 222

Unit 24 Compensation Trade and Processing Trade 231

Conversation A Compensation Trade 231

Conversation B Processing and Assembling Trade 233